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USE CASES

Resolve incidents quickly and confidently

Identify the root cause of an incident, understand its potential impact on other services, and fix the issue everywhere in your codebase so it won't reoccur.
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Identify the root cause of an incident and fix it everywhere, fast

Assess incidents quickly

Pinpoint the code responsible for the incident and find the root cause in your codebase. Understand the code's functionality to verify the issue.

Plan your remediation

Reduce time to resolution by supplying response teams with actionable details, like links to all affected code.

Execute your plan globally

Fix the root cause and confirm the same issue doesn't reoccur in other areas by locating the code pattern and automating fixes across your entire codebase.

Incident response is stressful and overwhelming

Current tools don't enable teams to quickly get to the root cause of an incident and ensure it doesn't reoccur. What does that mean for you?

  • Outages and degraded performance persist while development teams look for causes, leading to lost revenue and frustrated customers.
  • Incidents can reoccur if developers can't find the root cause, leaving your company with a reputation for unreliability and missed SLAs.
  • Incident response often relies on knowledge silos, which are neither scalable nor sustainable.
  • Company leaders struggle to gain visibility into in-progress incident responses and communicate timelines to stakeholders.

Cloudflare quickly addresses root-cause incidents

Cloudflare engineers use Sourcegraph's code intelligence platform to refactor and debug faster. With Sourcegraph, they can quickly identify out-of-date code libraries by only searching certain repositories while excluding specific file types. And it's easier to search for error logs. As a result, the team can feel confident they've addressed each issue.

Read the Cloudflare case studyCloudflare logo

How Sourcegraph helps

Respond to incidents faster
Limit the impact of incidents
Track remediation progress
Monitor for unsafe code

Response to incidents faster

No heroics required: Quickly understand all the context and dependencies around your codebase with Code Search so you can find the root cause of an incident with confidence and speed. Document work in progress with Notebooks so teammates can get up to speed quickly.

Limit the impact of incidents

Automate the deployment of fixes everywhere and at scale. With Batch Changes, you can automate code changes and monitor the merge status of each resulting PR. Refactor code to replace insecure functions, update vulnerable packages, or modify container configurations across hundreds of repositories.

Track remediation progress

Visualize fixes in progress and track their deployment. With Code Insights, get visibility into remediation efforts and share progress with team leaders and all of your customers.

Monitor for unsafe code

Close the loop on your incident response efforts. After finding the root cause, use code monitoring to track whether similarly unsafe code is ever merged. Get alerts and stop incidents before they occur.

Quantcast is confident it won't miss any affected code

“Sourcegraph's search gave us confidence because we knew we wouldn't overlook anything: Sourcegraph returns all search results, it doesn't drop or elide them.”
— Simon Law, Staff Software Engineer, Quantcast
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Nutanix proves the Log4j vulnerability no longer affects its codebase

“Isn't it nice when you can just run a report and say, 'Here it is' or 'Here it isn't?' Much better than having to say, 'Well, boss, I think we got it all.'”
— Jon Kohler, Technical Director of Solution Engineering, Nutanix
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Get started with Sourcegraph

Respond to incidents with confidence and speed, and remediate issues at their root to ensure they don't reoccur.

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Related Resources

Blog post

Log4j Log4Shell 0-day: find, fix, and track affected code

In the biggest security vulnerability incident since Heartbleed, Sourcegraph co-founder and CEO Quinn Slack shares how you can find affected code, automate fixes, and track progress.

Log4j blog thumbnail
Blog post

The real weakest link in software supply chain security (it's not open source)

Using open source code can jumpstart development, but it can also expose you to security vulnerabilities. In this post, learn how to design an effective vulnerability management process that can make dependencies visible and mitigation less time-consuming.

The weakest link in software supply blog thumbnail
Blog post

How to remove secrets from your codebase

In early 2021, Sourcegraph stored infrastructure and service passwords in private repositories. Learn how Sourcegraph Security Engineer André Eleuterio moved every secret to a secure vault and used Code Search to ensure the move was successful and complete.

Remove secrets from your codebase blog thumbnail

Respond to incidents faster and more effectively.

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